Frequently Asked Questions (FAQ)

Q: How do I book a taxi with Amit Soni Taxi Service?

A: You can book through multiple ways:

• 📞 Call us directly at +91-9876543210
• 💬 WhatsApp us for instant booking
• 📝 Fill the booking form on our Contact page
• 📧 Email us at amitsoni.taxi@gmail.com

We respond within minutes and confirm your booking immediately.

Q: Is advance booking required?

A: Not always, but recommended! While we accept last-minute bookings, advance booking ensures:

• Guaranteed vehicle availability
• Better rates for outstation trips
• Your preferred vehicle type
• No waiting time

Recommended: Book 24 hours in advance for airport trips and outstation travel.

Q: Can I book a taxi for someone else?

A: Yes! You can book a taxi for family members, friends, or business clients. Just provide their name, phone number, and pickup location during booking. We'll contact them directly for coordination.

Q: How far in advance can I book?

A: You can book as far in advance as needed - days, weeks, or even months ahead for special events, weddings, or planned trips. Early booking ensures availability during peak seasons.

Q: What are your taxi rates?

A: Rates depend on:

• Distance: Local vs Outstation
• Vehicle Type: Sedan, SUV, or Premium
• Trip Type: One-way, round-trip, or hourly
• Time: Day or night (night surcharge may apply)

Call +91-9876543210 for exact quote based on your route and requirements.

Q: What payment methods do you accept?

A: We accept all convenient payment methods:

• 💵 Cash payment
• 📱 UPI (Google Pay, PhonePe, Paytm)
• 🏦 Bank Transfer/NEFT/RTGS
• 💳 Online Payment

Payment can be made at the end of trip or in advance during booking.

Q: Are there any hidden charges?

A: Absolutely not! We believe in 100% transparent pricing. The quote we provide includes:

• ✓ Base fare
• ✓ Fuel charges
• ✓ Driver allowance (for outstation)
• ✓ Toll charges (where applicable)

No surprise charges at the end!

Q: Do you offer discounts or packages?

A: Yes! We offer:

• Monthly packages for regular commuters
• Corporate packages for businesses
• Round-trip discounts for outstation
• Special rates for weddings and events

Contact us for customized package details.

Q: Do you provide 24/7 taxi service?

A: Yes! We are available 24 hours a day, 7 days a week, 365 days a year. Whether you need a taxi at 2 AM, 5 AM, or during festivals and holidays - we're always ready to serve you.

Q: Which areas do you cover?

A: We provide service in:

• ✓ Sanwer: Complete local coverage
• ✓ Indore: All areas (Vijay Nagar, Palasia, MG Road, etc.)
• ✓ Airport: Indore Airport pickup/drop
• ✓ Outstation: Ujjain, Omkareshwar, Mandu, Bhopal, Maheshwar, etc.

Q: What types of vehicles do you have?

A: We have a fleet of well-maintained vehicles:

• 🚙 Sedans: For 3-4 passengers
• 🚗 SUVs: For 6-7 passengers or extra luggage
• ❄️ AC/Non-AC: Both options available

All vehicles are regularly serviced and sanitized.

Q: Are your taxis air-conditioned?

A: Yes, we primarily provide AC taxis for maximum comfort. Non-AC options are also available at lower rates if preferred. Specify your requirement during booking.

Q: Are your drivers verified?

A: Yes, absolutely! All our drivers are:

• ✓ Police verified with background checks
• ✓ Experienced with valid driving licenses
• ✓ Trained in professional conduct
• ✓ Knowledgeable about local routes
• ✓ Courteous and respectful

Q: Is it safe for women to travel alone?

A: Absolutely! We prioritize women's safety:

• Verified and trusted drivers only
• GPS tracking on all vehicles
• 24/7 support helpline
• Share ride details with family option
• Many regular female customers trust us daily

Your safety is our top priority!

Q: Do you provide GPS tracking?

A: Yes, our vehicles are GPS-enabled. You can track your ride in real-time and share your location with family members for added security.

Q: Can I cancel my booking?

A: Yes, you can cancel your booking. Please inform us as soon as possible:

• ✓ Free cancellation: 2+ hours before pickup
• ✓ Minimal charges: Within 2 hours of pickup
• ✓ Full charges: After driver arrives/trip starts

Call +91-9876543210 to cancel.

Q: Can I change my pickup time or location?

A: Yes, you can modify your booking! Contact us as early as possible with changes. We'll do our best to accommodate - subject to driver and vehicle availability.

Q: What if I'm running late for pickup?

A: No problem! Just call or WhatsApp the driver (number provided after booking). We offer 15 minutes free waiting time. Additional waiting time is charged per hour.

Q: Do you provide airport taxi service?

A: Yes! We specialize in airport transfers to/from Indore Airport:

• 24/7 availability
• Flight tracking (for pickups)
• Meet & greet service
• Luggage assistance
• On-time pickup guaranteed

Q: Can I hire a taxi for outstation trips?

A: Absolutely! We offer outstation services to Ujjain, Omkareshwar, Mandu, Bhopal, and more. Choose from:

• One-way drop
• Round-trip with waiting
• Multi-day packages

Q: Do you provide taxis for weddings?

A: Yes! We offer wedding car services including:

• Decorated bride/groom entry cars
• Guest transportation
• Multiple vehicle packages
• Full day booking

Book 15-30 days in advance for weddings.

Q: Can I book for corporate/business purposes?

A: Yes! We offer corporate taxi services with monthly packages, GST invoices, priority booking, and dedicated account management. Contact us for corporate rates.

Q: How can I contact you?

A: You can reach us through:

• 📞 Phone: +91-9876543210 (24/7)
• 💬 WhatsApp: +91-9876543210
• 📧 Email: amitsoni.taxi@gmail.com
• 🌐 Website: Contact form

Q: What if I have a complaint or feedback?

A: We value your feedback! Contact us immediately at +91-9876543210 or email amitsoni.taxi@gmail.com. We take all complaints seriously and resolve them promptly.

Q: Can I speak to the driver before pickup?

A: Yes! Once your booking is confirmed, we'll share driver's name and phone number. You can call/WhatsApp them for any coordination or special instructions.